As part of the 2022 Inflation Reduction Act, long-term funding was provided to the IRS for the agency to transform its operations and improve taxpayer service, enforcement and technology. It also directed the IRS to study the possibility of a free, direct e-file program, which the IRS submitted in a report to Congress in May 2023.
The government worked hard to cut the banks out of making money by loaning against tax refunds. Now, it seems that they want to take the free filing options, such as hrblock.com or turbotax.com out of the free filing game. What could possibly go wrong with the IRS running the tax preparation business? After all, they are know for their great customer service :-(
Anyway, eligible taxpayers may choose to participate in the pilot next year to file their tax year 2023 federal tax return for free, directly with the IRS.
Direct File will be a mobile-friendly, interview-based service that will work as well on a mobile phone as it does on a laptop, tablet or desktop computer. The service will be available in English and Spanish for the pilot.
The Direct File pilot will be a limited, phased pilot. It will not be available to all eligible taxpayers when the IRS begins accepting tax returns. Because the IRS wants to make sure the program works effectively, Direct File will first be introduced to a small group of eligible taxpayers in filing season 2024. As the filing season progresses, more and more eligible taxpayers will be able to access the service to file their 2023 tax returns.
Direct File does not replace existing filing options like tax professionals, Free File, free return preparation sites, commercial software and authorized e-file providers. Taxpayers will continue to have choices, whether they want to use a tax professional, a software product, Free File, free tax preparation services like Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) as well as a paper tax return or Direct File.
Taxpayers participating in the pilot will have access to help by IRS employees staffing the Direct File customer support function. IRS customer service representatives will provide technical support and provide basic clarification of tax law related to the tax scope of Direct File. Questions related to issues other than Direct File will be routed to other IRS customer support, as appropriate.
Pilot eligibility is limited
Eligibility for the pilot is limited by the types of income, tax credits and deductions that the product can initially support. Taxpayers who fall outside the pilot's eligibility limits will be unable to participate in the pilot in 2024.
Direct File will cover only individual federal tax returns during the pilot. Also, Direct File will not prepare state returns. However, once a federal return is completed and filed, Direct File will guide taxpayers who want to file a state return to a state-supported tool that taxpayers can use to prepare and file a stand-alone state tax return. For the pilot in 2024, where taxpayers may have state or local tax obligations, the IRS will limit eligibility to states that are actively partnering with the IRS on the pilot.
Eligibility to participate in the pilot will be limited to taxpayers who reside in certain states where the pilot is available. Taxpayers in Alaska, Florida, New Hampshire, Nevada, South Dakota, Tennessee, Texas, Washington and Wyoming may be eligible to participate in the pilot as their states do not levy a state income tax. Washington has also chosen to join the integration effort as a partner for the state's application of the Working Families Tax Credit. For states that do levy a state income tax, Arizona, California, Massachusetts and New York have chosen to partner with the IRS for the 2024 Direct File pilot. The IRS anticipates the pilot will be available in those states as well in 2024.
The IRS and the Departments of Revenue in Arizona, California, Massachusetts, New York and Washington entered into separate Memorandums of Understanding in September for the purposes of collaboration on the IRS's Direct File pilot for filing season 2024.
This approach will test the IRS's ability to successfully integrate with a handful of states and the IRS will continue to work with all states to secure feedback and share what it learns through the course of its work on the pilot.
2024 Direct File pilot eligibility expected to cover key income, tax credits
Eligibility to participate in the 2024 pilot will be limited to reporting only certain types of income and claiming limited credits and adjustments. The tax scope for the pilot is still being finalized and is subject to change, but the IRS currently anticipates it will include:
Income reporting
- W-2 wage income
- Social Security and railroad retirement income
- Unemployment compensation
- Interest of $1,500 or less
Credits
- Earned Income Tax Credit
- Child Tax Credit
- Credit for Other Dependents
Deductions
- Standard deduction
- Student loan interest
- Educator expenses
Evaluating the Direct File Pilot
The purpose of the Direct File pilot is to test the system the IRS has developed and to learn from that test. This includes testing the technology, customer support, state integration, fraud detection and the overall taxpayer experience. The best way to test a new service offering such as Direct File is in a limited, controlled environment that will allow the IRS to identify issues and make changes prior to any potential large-scale launch in the future.
The 2024 filing season serves as a pilot for Direct File, and the purpose is to learn about the Direct File service itself and the needs of taxpayers who use it. By starting with a pilot, the IRS can efficiently learn about Direct File's effectiveness, identify areas of improvement for future iterations and ensure it meets the needs of taxpayers who want to use it.
The IRS will publicly share the results of the pilot when available.
More information will be available at IRS.gov/directfile.